What to remember when booking flights

When booking your flight, inform the airlines and travel agency (either when filling in a reservation form or booking by telephone or Internet) of your detailed needs and the nature of your disability. This will allow the appropriate aid and efficient service at the airport to be prepared in advance.

The staff responsible for making reservations may ask you about the following:

• Type of disability and its medical name, when necessary,
• Problems with travelling,
• Problems perceiving announcements (audible/visual) at the airport
• Types of aid needed by the passenger,
• Type of medical or aid equipment, e.g. wheelchairs,
• Medicines to be taken during the journey,
• Guide-dog assistance,
• Special food needs,