Check-in Assistance

PASSPORT CONTROL

Separate check-in desks are adapted to check in disabled persons: desk number 34 in the international terminal and desk number 6 in the domestic terminal.
These desks are equipped, among others, with lowered table-tops adjusted to serve disabled persons on wheelchairs, as well as special sitting spaces to wait for the next journey stage.

SAFETY CONTROL

Disabled persons are subject to safety control to the same extent as other passengers. The staff carrying out safety control have been appropriately trained in doing so with disabled passengers. Visually impaired passengers may be accompanied by their guide-dog at the airport and during check-in, provided that the guide-dog was announced before-hand. We suggest that you become familiar with the medicine and liquids transport regulations, and with the list of forbidden items, before commencing your journey.

BOARDING THE AIRCRAFT

After safety control, disabled passengers must wait to board the aircraft in the departure lounge, where special, bookable seats are located. Disabled passengers are accompanied by assistance staff when boarding. Once on board, they will also receive personal attention.