After arrival

NOTICE!
	All passengers travelling to France, Spain, Germany, Norway, Sweden and Italy and departing from Krakow Airport on Saturdays between 9.00 a.m. and 12.30 p.m. are asked to arrive at the airport 2 hours in advance of their scheduled flight, due to extended security procedures. This also applies to passengers flying with carry-on luggage only and holding a valid boarding card printed in advance.

Documents Required at Border Crossings

For crossing internal borders, passengers are requested to carry appropriate valid documents. According to law, Polish citizens may cross the borders of any EU member states by presenting eithera passport or an identity card.

Document Control

Arrivals from the Schengen Zone – Passengers do not go through document control and are directed straight to luggage reclaim.

Customs clearance

Passengers can choose the green “NOTHING TO DECLARE” passage if they are not carrying goods that exceed the passenger tariff allowance.

Any goods exceeding tariff allowances must be declared prior to leaving the customs room at the “GOODS TO DECLARE” desk, in the red passage.

The Lost Luggage Office

If, upon arrival, you find that your luggage has been lost, please report immediately to the Lost Luggage office located in the public part of the terminal, to the left of the exit from the Arrivals area.

Telephone number for The Lost Luggage Office:

WAS - KRK Airport Services +48 (12) 285 51 21
all international flights apart from PLL LOT, Ryanair, euroLot.

LS Airport Services + 48 12 639 32 48
all flights of PLL LOT, Ryanair, euroLot.