Are there disinfectant dispensers in the passenger terminal?
Yes. Contactless dispensers with disinfectant are located throughout the terminal. They can be found next to each entrance, in check-in areas, immediately beyond security check, in the departure halls and in the baggage claim area.
Can I test for COVID-19 at the airport?
Yes, there is such a possibility. More information can be found https://krakowairport.pl/en/testyCOVID-19
Do city buses and train services to the airport operate unchanged?
Bus lines 208, 209, 252 and 902 operate in unchanged hours. The train runs every 30 minutes.. For more information about city bus timetables see here: http://rozklady.mpk.krakow.pl/. For train timetables see here: https://malopolskiekoleje.pl/
Is it possible to enter the passenger terminal with an accompanying person?
Yes. There are currently no restrictions on entering the terminal.
Is the airside smoking room (in the gates) open?
Yes, the smoking room is opposite the gate nr.1.
Is the passenger terminal open 24 hours a day?
Are therapy dog sessions/relaxation sessions available?
Yes, therapy dog sessions take place in gates, usually on Mondays, Wednesdays and Firdays from 10:00-12:00.
Are there playgrounds for children available in the terminal?
There are playgrounds near check-in 1 to 8 and at the gate number 14. An entertainment area is also available on the 1st floor.
Can I buy a mask and disinfectant at the airport?
Yes. In the passenger terminal there are two vending machines where you can buy masks, disinfectant gels and gloves. Only card payment is accepted. Masks and disinfectant can also be purchased from a pharmacy and stores.
Can I take disinfectant on board?
Yes. You can take disinfectant in a container of up to 100 ml.
Is there an obligation to wear masks at the airport?
No, there is no obligation to cover your mouth and nose with a mask in the passenger terminal. However, we recommend wearing the mask in crowded places. Please note that in the case of international flights, the regulations of the destination country may still apply, which impose additional obligations on passengers, such as wearing a mask while traveling, completing the Passenger Locator Form, etc.
What should I do if my flight has been cancelled?
Please contact the airline operating your flight directly.
When arriving in Poland, do I need to show a negative COVID-19 test result or undergo quarantine?
No, from 28th of March28, 2022, there is no such obligation. Detailes on:
Where can I find information about entry restrictions for a specific country?
You can find more on: https://www.gov.pl/web/coronavirus