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Is the airport open twenty four hours a day?
The passenger terminal is open to passengers twenty four hours a day.
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Where can I find the Lost and Found Office?
Lost & found office - location: passenger terminal, level +1 (next to the Security Check Point)
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Where can I find the Lost Luggage Office?
The Lost Luggage Offices for all airlines are located in the passenger terminal, arrival hall and the common area, next to the arrival hall.
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Where can I get a VAT refund?
VAT refunds can be obtained at the passenger terminal (Check-in zone) in the Currency Exchange office. However, you will first need to complete all the formalities in the Customs Office at level 0, right next to the Check-in desks.
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Where are the car rental companies located?
Rent a car companies are located on level +1). More information can be found in the link below: Rent a car
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Where can I find information about the gate number?
Gate numbers are displayed on the screens behind the security checkpoint and in the Kraków Airport application.
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