About the programme

Kraków Airport Loyalty is a loyalty programme available to all passengers of Kraków Airport over 18 years of age, established in 2013. The membership is free of charge and entitles members to a number of benefits as per their membership level. The benefits include special prices at shops, dining places, Business Lounge Area, parking offers and a chance to collect promotional points at each departure.
The programme includes two membership levels: Kraków Airport Loyalty and Kraków Airport Loyalty Prestige. The members begin with a basic level membership. The points collected at each departure can be exchanged for special rewards or a Prestige membership. A higher membership level entitles the members to a broader range of benefits and higher discounts.



Kraków Airport Loyalty
Kraków Airport Loyalty is the basic Kraków Airport Loyalty programme available to all passengers of scheduled and charter flights.


You can register for the programme at:

The conditions of participation in the programme are the following:

  • accepting the Kraków Airport Loyalty Programme Terms and Conditions;
  • filling out and submitting the registration form
  • activating your card.


Kraków Airport Loyalty Prestige
Kraków Airport Loyalty Prestige is the second Kraków Airport loyalty programme of higher level. A Prestige card can be obtained by passenger who departed form Kraków Airport at least 12 times from Kraków Airport within 12 months and registered flights in Kraków Airport Loyalty reader.

The members can collect points before each flight by placing their cards in the special readers located at the airport.


Contact - Kraków Airport Loyalty, Kraków Airport Loyalty Prestige




Technical break


We would like to kindly inform you that all messages sent between 22 December 2017 and 3 January 2018 via the contact form and to will be replied on 4 January 2018. If you have any questions regarding the program, please contact airport information, open 24 hours:

T: +48 801 055 000 / +48 12 295 58 00 / +48 12 639 39 89 / +48 12 341 39 89 / +48 12 363 39 89




We apologize for any inconvenience.