Download the KRK Airport app
Before the trip
In the terminal
Is the airport open twenty four hours a day?
The passenger terminal is open to passengers twenty four hours a day.
Where can I find the Lost and Found Office?
Lost & found office - location: passenger terminal, level +1 (next to the Security Check Point)
Where can I find the Lost Luggage Office?
The Lost Luggage Offices for all airlines are located in the passenger terminal, arrival hall and the common area, next to the arrival hall.
Where can I get a VAT refund?
VAT refunds can be obtained at the passenger terminal (Check-in zone) in the Currency Exchange office. However, you will first need to complete all the formalities in the Customs Office at level 0, right next to the Check-in desks.