There are no self check-in points at Kraków Airport. Passengers go through standard check-in and passport control points.

The sockets are located in the departure hall (by the seats) and in the common area, by the special stations with chairs.

Yes, the Pekao SA office is located in the passenger terminal, in the check-in area. The bank is open from Monday to Friday, between 09:00 AM and 4:30 PM.

There is a Hilton Garden Inn**** hotel next to the airport. It is located adjacent to the passenger terminal. You can contact the hotel 24 hours a day at: +48 12 340 00 00. Other nearby hotels are located within 4 km from Kraków Airport.

Yes, more information on 24h currency exchange in Kraków Airport can be found here.

Yes, the VIP lounge is located in the western part of the passenger terminal, and the Business Lounge is in the departure hall, on the first floor.

Kraków Airport provides a free Wi-Fi connection for passengers. The network's name is KRK Free Wi-Fi.

Yes, there is one located at level +2. It is opened 24h/7.

Fast Track - dedicated to departing passengers, priority passage to the Security Checkpoint intended for: First and Business class passengers, card holders: Star Alliance HON Circle & Gold / One World Emerald & Sapphire / Sky Team Elite Plus, Kraków Airport Loyalty Prestige participants Finnair passengers with Finnair Plus Platinum Lumo, Platinum, Gold, Silver cards Ryanair passengers who purchased a Flexi Plus flight. EasyJet passengers who have an easyJet plus card added to their boarding pass Luxair passengers who have the "Fast Lane Access" service FlyDubai passengers with Skywards Gold/Platinum cards Etihad passengers traveling from Krakow in first class "F"

Yes, the Car Help Patrol service includes free and on-site minor vehicle repairs, including: replenishing air in tires or starting a vehicle with a discharged battery. Help can be obtained by contacting 12 639 34 56 (Parking Service Office). The service is available to passengers who leave their cars at Kraków Airport.

Travel agency representatives usually arrive at the airport two hours before departure and can be found either at the check-in desks, at the airport information desk or at the charter counter on the mezzanine, near the Św. Barbara on the first floor

Shops in the duty-free zone are open during aircraft operating hours.

There is a Zeccer self-service printer at the information desk in the departures hall. Printing is possible after sending an attachment (recommended format is PDF) to krk.airport.dep@express.zeccer.pl and paying for the order (Blik, card, PayU).

Telephones are located both in the public area of the airport and after security checks, and calls are made to domestic landline and mobile numbers. The phones can be used free of charge.

There is no parcel locker at the airport, but there is a post office. The nearest parcel locker is at the Orlen gas station (about 5-10 minutes on foot from the terminal).

Yes, in the public area on the first floor.