There are no self check-in points at Kraków Airport. Passengers go through standard check-in and passport control points.

The sockets are located in the departure hall (by the seats) and in the common area, by the special stations with chairs.

Yes, the Pekao SA office is located in the passenger terminal, in the check-in area. The bank is open from Monday to Friday, between 09:00 AM and 4:30 PM.

There is a Hilton Garden Inn**** hotel next to the airport. It is located adjacent to the passenger terminal. You can contact the hotel 24 hours a day at: +48 12 340 00 00. Other nearby hotels are located within 4 km from Kraków Airport.

Yes, more information on post office at Kraków Airport can be found here.

Yes, more information on 24h currency exchange in Kraków Airport can be found here.

Yes, the VIP lounge is located in the western part of the passenger terminal, and the Business Lounge is in the departure hall, on the first floor.

Kraków Airport provides a free Wi-Fi connection for passengers. The network's name is KRK Free Wi-Fi.

Yes, there is one located at level +2. It is opened 24h/7. Entrance fee PLN 2,00/person.

Yes, the card gives you discounts on the following services: 10% discount on food services at these outlets: Eat & Fly, Jet Bistro, Suitcase Bar, Coffee Minute, Galicya, Boccone Trattoria, Awiteks Fly and parking spaces in car parks P1, P2 and P3. Note: Big Family Card discounts do not add up with other promotions; 100% discount on tickets for the observation deck; 100% discount on airport tours (applies to tours for the whole family).

Luggage lockers are available at the end of the P2 parking lot. The cost of storage depending on the size of the cache is: L - 42 cm x 33 cm x 58 cm - PLN 24/day XL - 57 cm x 48 cm x 78 cm - PLN 36/day XXL - 88cm x 48cm x 78cm - PLN 48/day The device is equipped with a terminal that accepts payments by MasterCard, Visa, Google Pay, Apple Pay or by phone. The minimum storage time is 24 hours.

Fast Track - dedicated to departing passengers, priority passage to the Security Checkpoint intended for: First and Business class passengers, card holders: Star Alliance HON Circle & Gold / One World Emerald & Sapphire / Sky Team Elite Plus, Kraków Airport Loyalty Prestige participants Finnair passengers with Finnair Plus Platinum Lumo, Platinum, Gold, Silver cards Ryanair passengers who purchased a Flexi Plus flight. EasyJet passengers who have an easyJet plus card added to their boarding pass Luxair passengers who have the "Fast Lane Access" service FlyDubai passengers with Skywards Gold/Platinum cards

Yes, the Car Help Patrol service includes free and on-site minor vehicle repairs, including: replenishing air in tires or starting a vehicle with a discharged battery. Help can be obtained by contacting 12 639 34 56 (Parking Service Office). The service is available to passengers who leave their cars at Kraków Airport.

Travel agency representatives usually arrive at the airport two hours before departure and can be found either at the check-in desks, at the airport information desk or at the charter counter on the mezzanine, near the Św. Barbara on the first floor

Shops in the duty-free zone are open during aircraft operating hours.

There is a Zeccer self-service printer at the information desk in the departures hall. Printing is possible after sending an attachment (recommended format is PDF) to krk.airport.dep@express.zeccer.pl and paying for the order (Blik, card, PayU).

Telephones are located both in the public area of the airport and after security checks, and calls are made to domestic landline and mobile numbers. The phones can be used free of charge.

There is no parcel locker at the airport, but there is a post office. The post office is open from Monday to Thursday from 9 a.m. to 3 p.m. and on Friday from 2 p.m. to 8 p.m. The nearest parcel locker is at the Orlen gas station (about 5-10 minutes on foot from the terminal).

The shower cabin is located in the mother and child's room after passing the security check near gate no. 1.

Yes, in the public area on the first floor.