There are no self check-in points at Kraków Airport. Passengers go through standard check-in and passport control points.

The sockets are located in the departure hall (by the seats) and in the common area, by the special stations with chairs.

Yes, the Pekao SA office is located in the passenger terminal, in the check-in area. The bank is open from Monday to Friday, between 09:00 AM and 4:30 PM.

There is a Hilton Garden Inn**** hotel next to the airport. It is located adjacent to the passenger terminal. You can contact the hotel 24 hours a day at: +48 12 340 00 00. Other nearby hotels are located within 4 km from Kraków Airport. Detailed information about hotels, restaurants and tourist attractions in the area can be obtained at the Info Kraków tourist office located in the passenger terminal, at level 0, next to the arrival hall. You can also contact Info Kraków by calling the following number: +48 12 285 53 41, opening hours: from 9:00 AM to 7:00 PM.

Yes, more information on post office at Kraków Airport can be found here.

Yes, more information on 24h currency exchange in Kraków Airport can be found here.

Yes, the VIP lounge is located in the western part of the passenger terminal, and the Business Lounge is in the departure hall, on the first floor.

Kraków Airport provides a free Wi-Fi connection for passengers. The network's name is KRK Free Wi-Fi.

Yes, there is one located at level +2. It is opened 24h/7. Entrance fee PLN 2,00/person.  

The tourist information is located in the passenger terminal at level 0, in the common area next to the arrival hall. Tourist information details: +48 (12) 285 5341, opening hours: from 9:00 AM to 7:00 PM.

Yes, the card gives you discounts on the following services: 10% discount on food services at these outlets: Eat & Fly, Jet Bistro, Suitcase Bar, Coffee Minute, Galicya, Boccone Trattoria, Awiteks Fly and parking spaces in car parks P1, P2 and P3. Note: Big Family Card discounts do not add up with other promotions; 100% discount on tickets for the observation deck; 100% discount on airport tours (applies to tours for the whole family).