Current job, training, internship and traineeship offers at John Paul II International Kraków-Balice Airport are available at www.krakowairport.pl, tab: Airport/Company/Career.   There are also external companies that handle passengers and provide aircraft ground handling services at Kraków Airport. These are e.g.: Welcome Airport Services Sp z o.o. and LS Airport Services S.A. Jobs offered by those handling companies are posted at: http://www.welcome-as.pl/pl and http://www.lsas.pl. 

Children can travel with an adult supervisor within the European Union without any restrictions. No parental authorisation or consent allowing them to fly with a supervisor who has a different surname is required. Naturally, parents can provide a handwritten authorisation in Polish and, for instance, in English, however it is not required by the airport services. If you have any doubts, please contact the Polish Border Guard at: +48 (12) 639 3237. 

We recommend placing car parts in your checked luggage. Due to security reasons they may not be allowed aboard in the hand luggage. If you have any doubts, please contact the Airport Information (available 24 hours a day) at: +48 12 295 5800 or +48 801 055 000 or Airport Secutiry at +48 12 639 3475.

Packed food such as sandwiches or cake is allowed in hand luggage. All liquids carried in a hand luggage are subject to a volume limit of 100 ml and they must be packed into a single, transparent, resealable plastic bag with a capacity of no more than 1 litre.

The gate (i.e. departure gate) is closed in accordance with the terms and conditions and schedule of your airline. Please read the official terms and conditions of your airline. We suggest that you arrive at the departure hall at least 45 minutes before the scheduled departure time.

Citizens of Poland, whose passports expire before their return trip, can safely cross the Polish border. If you have any doubts, please contact the Polish Border Guard at: +48 (12) 639 3237.

Information about prices, available spots and bookings can be obtained from the Car Park Customer Service located in the multi-storey car park. It is available 24 hours a day at: +48 (12) 639 3456). Passengers who want to use the multi-storey car park can also join the Kraków Airport Loyalty program offered by Kraków Airport. It provides discounts e.g. at the multi-storey car park and duty-free shops. More information is available at krakowairport/loyalty.

Passengers flying to Great Britain can carry a maximum of 200 cigarettes per person. You can find more information on the HM Revenue & Customs website at: http://www.hmrc.gov.uk/.

If you are flying with an airline that requires passengers to complete self check-in on-line and you forget to print out your boarding pass, you will be charged an additional fee for the second check-in at the airline counter. Other airlines will check you in and print out your boarding pass free of charge. You can also have your boarding pass in your airline's mobile app. Detailed information can be obtained by calling the Airport Information at: +48 12 295 5800 or 801 055 000.

We recommend contacting the Lost & Found Office.

Passports are issued by state authorities for a specific period of time. If the child's passport is still valid, they can freely travel and use it despite the fact that the photograph was taken several years before. If you have any doubts, please contact the Polish Border Guard at: +48 (12) 639 3237. 

The Kraków Airport Loyalty card is a type of loyalty card that provides discounts e.g. at the multi-storey car park. The card is available to all passengers flying from Kraków Airport, regardless of the type of flight.   The card can be obtained at our travel agency or Airport Information upon registering a passenger in the program. You can also register yourself in the KAL program. Go to www.krakowairport/loyalty and complete the registration process to receive your card by mail or you can also collect this card at the Airport Information Point at the day of your arrival.

The least expensive means of transportation is offered by the municipal bus services. More information can be found here.

Only service dogs, assistance dogs for disabled people, and animals intended for air transport are allowed in the passenger terminal.