-
Can I bring a tent or car parts in my hand luggage?
You can put a tent in your hand luggage, but without the pegs. We recommend placing car parts in your checked luggage. Due to security reasons they may not be allowed aboard in the hand luggage. If you have any doubts, please contact the Airport Information (available 24 hours a day) at: +48 12 295 5800 or 801 055 000.
-
Can I bring packed food in my hand luggage?
You can bring packed food in your hand luggage.
-
Do I need to put every liquid item in a plastic bag?
Every liquid item transported in the hand luggage must be put in a special ziplock bag before going through security. Liquid medications and medical ointments are an exception and do not need to be placed in plastic bags.
-
Does the volume limit apply to checked luggage?
You can put containers with fluids in your checked luggage, e.g. a 2 litre bottle of soda, as the limits do not apply. However, please remember about customs restrictions of the destination country when transporting larger quantities of alcohol.
-
What is the volume limit for liquids carried in hand luggage?
Within the limits and due to security reasons passengers can carry in their hand luggage liquids in containers not exceeding 100 ml each. All containers must fit into a single, transparent, resealable plastic bag with a capacity of no more than 1 litre.
-
Where are the bag-drop stations for Norwegian Airlines?
Ryanair, Wizz Air and PLL Lot passengers can check in their baggage 6 hours before the scheduled departure time at the self-service counters numbered 1-6 p.m. Other passengers should report to the desk dedicated to a given flight to collect their boarding pass and register their main luggage.
-
I left my phone during the security check. Is there a chance to get it back?
Yes, items left in the terminal are transferred to the Lost and Found Office. You can contact the office via the form available on the website: Biuro rzeczy znalezionych
-
I forgot to take my backpack from the plane. How can I get it back?
In this case, please contact the airline's Lost Luggage Office, which handles all items left on board the plane. Note - if your flight was from Kraków Airport, please contact the lost baggage office at the destination airport.